What the door is doing
Stuck open, stuck shut, hanging crooked, noisy, or reversing. A bang, a loose cable or a gap in a spring matters most.
Talk to a technician
Call SGDS 19, day or night
The fastest way to reach us is the phone: (331) 704-8271, answered 24 hours a day, 7 days a week. We take calls only, with no forms to fill in, so a person can ask the right questions about your door straight away.
Updated October 2026
On the call
What to tell us when you call
Your address
So we can give you a real arrival window for your street, not a guess for the region.
Whether it is urgent
A car trapped inside or a door that will not close at night moves the call to the front.
Addresses
Our offices
Naperville service office
497 Village Green Rd Unit B, Naperville, IL 60540
Technicians are dispatched from here across Naperville and the nearby suburbs.
Head office
16842 Hillcrest Rd, Dallas, TX 75248
Company administration. Service calls for the Naperville area go to the number above.
Phone, 24/7
One number for repairs, new doors, openers and commercial doors.
Stay safe
While you wait
Keep people and cars out from under the door, and unplug the opener if the door is damaged. Do not pull the red emergency release on an open door with a broken spring, because the door can fall. Leave springs, cables and bottom brackets alone; they are under tension.
If the door is stuck open overnight, tell us when you call. Securing it comes first. More on that on our emergency repair page.